Privacy Policy

(last update: February 5, 2024)

KidvoKit Privacy Principles

Our Privacy Policy is fueled by our commitment to these Privacy Principles:

1. We’re deeply committed to creating a safe and secure online environment for you.
2. We do not sell your personal information to third parties.
3. We understand that IEPs and other documents about your child and their disability are private, sensitive documents, and we take the protection of this information very seriously.
4. We take a values-driven approach to building AI-enabled technology. We leverage AI and other technologies to address actual challenges people face in advocating for their children and navigating special education. We do so with an ongoing commitment to privacy, security, and ethics.
5. We strive to provide you with access to and control over the information you give us.

Overview

We are committed to protecting your privacy. We understand how important privacy is to you, and we are committed to protecting your privacy and to creating a safe and secure environment. This Privacy Policy explains how information is collected, used, shared, and protected by KidovKit Inc. when you use (or access) our website at www.kidvokit.com, our mobile application, and online service (collectively, our “Service”).

Collection of information

We collect information in the following ways, depending on your use of the Service and your account settings:

We collect information from you directly, such as when you create an account, communicate with us, upload documents, forward emails, purchase a subscription or otherwise provide information during your use of the Service.
We may collect information from others, (meaning organizations outside of KidvoKit), such as third party applications that you use to connect to the Service.
We collect some information automatically, such as information about your use of the Service and the devices you use to access the Service. We may use cookies, web beacons, and similar technologies to collect information as explained in our Cookie Notice.

Examples of information we may collect includes:

Account registration information (name and email)
Information about your browser or device, and general location
Information you choose to include in your profile, your child’s profile or upload to the Service
Information you may provide in connection with specific features or special programs
Non-personal information which may be linked to your personal information, including Information about your use of our Service

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Information you provide to us

Contact and Profile Information
When you create an account on the Service we may collect information including your name and email. We also collect sign-in information including a password.
Documents related to your child’s special education, academic, physical and/or psychological assessments
Your documents may contain private information such as the names of your children, ages or date of birth, school, diagnosed disabilities. The specific information will depend on what documents you upload or send to the Service.
Your communications with school personnel or other service providers
Your email communications that you send or sync to the Service may contain information such as names, school, location depending on what emails you choose.
Your communications with us
We may collect information from you at other times, such as when you request customer support, send us an email, complete a user survey, or otherwise communicate with KidvoKit (including via third party services).

Examples of information that we may receive about you from others:

Information from Single Sign On (SSO) authentication services
If you decide to register for an account (or access your account) through an authentication service (such as Google Accounts, also known as a SSO) (“Authentication Service”), we may collect information from these third-party services, consistent with your privacy settings in your account with the relevant Authentication Service.

Examples of information that we may receive about you from others:

Information from Single Sign On (SSO) authentication services
If you decide to register for an account (or access your account) through an authentication service (such as Google Accounts, also known as a SSO) (“Authentication Service”), we may collect information from these third-party services, consistent with your privacy settings in your account with the relevant Authentication Service.

Examples of information we collect automatically:

Information about your use of our Service
We may collect usage information about your use of our Service, such as the number of documents you have stored or the types of questions asked or searched. This enables us to better tailor educational experiences that are most appropriate for you.
Location information
We may collect and use information about your location (such as your country, state or county) or infer your approximate location based on your IP address in order to provide you with tailored educational experiences for your region, but we don’t collect the precise geolocation of you or your device.
Usage and device information
To provide a personalized learning and high-quality experience for our users, we may use various technologies that automatically record certain technical information from your browser or device when you visit our website, read our emails, use our Service or otherwise engage with us (e.g., the model of the laptop or mobile device and operating system version you use). You can learn more about our use of these technologies (and how to manage their use) in our Cookie Notice.

Use of information

Kidvokit Inc uses information collected for the purposes of:

Providing the service
Personalizing your experience
Communicating with you about your account and our Service (including responding to inquiries and sharing information about new features and offerings that may be of interest)
Understanding and improving our Service, and developing new or improved offerings
Advertising to you (for example when you visit third-party websites and applications after having visited kidvokit.com)

We may also use de-identified or aggregated information for product development, research, analytics and other purposes, including for the purpose of analyzing, improving or marketing our Service, for demonstrating the impact of our Service, or conducting educational research.

Learn More

KidovKit uses your information in the following ways:

To provide our Service. KidvoKit uses your information to operate, maintain, and provide all of the features of our Service.
To personalize your experience. We use your information to personalize your experience while using the Service, including on various devices you may use to access the Service. For instance, KidovKit will use information in your child’s profile to recommend the most appropriate content for you.
To communicate with you. We use your information to communicate with you about your account and respond to inquiries. We may also use your information to provide you with information about KidovKit features, services and other offerings that may be of interest to you.
To understand, improve, and develop our Service. KidvoKit uses information to understand and analyze the usage trends, and preferences of our users, to improve the way the Service works and looks, and to create new features and functionality.
To develop new offerings. We may use information to maintain, develop, support and improve our Service and other products and services, and for educational research.
For legal, compliance or safety reasons. We may use or share information to comply with applicable laws, rules, or regulations, and our Terms of Service, including protecting the safety and rights of KidvoKit, users, and the general public.
To advertise to you. We may use your information to advertise KidvoKIt services to you. You may opt out of receiving online interest-based advertising from our interest-based advertising providers by visiting www.aboutads.info/choices.

Information Provided by Google Gmail Sync

When using the service, you may optionally set up an ‘inbox sync’ using an Oauth authentication to your Google Gmail email account. If you set up the inbox sync, the application will have read-only access to your Gmail contacts (e.g. names and email addresses) and your email messages.

The system uses your Gmail contacts (including what Google calls “other contacts”, i.e., people you have received messages from but not added to your address book) to allow you to search your contacts to choose which contacts to sync. The system uses read access to your emails in order to create a copy of the email messages and attachments to and from the contacts you choose to sync. We do not read or store messages from or to contacts you have not chosen to sync.

The data provided by Google through the inbox sync is only used to provide the service. We do not use your email messages or contacts to communicate with you about your account or to advertise to you. We do not communicate with or advertise to your contacts in any way. We may, in limited circumstances, access these messages to address security concerns or in compliance with a court order.

Kidvokit’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Sharing and disclosure of information

KidovKit takes great care to protect the personal information you provide to us. We do not sell your personal information or your child’s personal information to third parties. This section explains circumstances in which we may share personal information with third parties.

We may share personal information:

with other users of our Service, if you use features that enable you to share your information with (or make it accessible to) others.
with Vendors, consultants and other service providers working on our behalf.
with your consent (including third party applications that you choose to use, such as complementary services or an Authentication Service). If you choose to use a third-party application or service, the use of your information by the third party will be governed by that party’s privacy policy.
in connection with business transfers (due to mergers and acquisitions).
for compliance purposes, such as when reasonably necessary to protect the security and safety of our users or Service, or when permitted by law.

When we share information with vendors, we enter into agreements with those vendors that protect your information in accordance with this privacy policy. For example, we host our services with Amazon Web Services, and all all of the data that Kidvokit has is stored within AWS. We make use of APIs provided by OpenAI; your documents will be processed by this API in order to provide our services. And we use the services Google Analytics and Heap Analytics for product analytics; your activity within the app will be recorded within these services. Your data may be shared with these vendors, pursuant to the agreements between these vendors and Kidvokit that require those vendors not to share your information and to protect your data in accordance with this policy.

We may also share de-identified or aggregated information that does not reasonably identify any individual.

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KidovKit Inc. may share or transfer your information in the following ways:

When information is visible to others on the Service by default

Certain features and functions of the Service may share your information with or make it accessible to others. For example, your information may be visible to others in the following circumstances:

Information shared when your account is connected to another user account. When your account is connected to another co-parent or educational advocate, psychologist, etc. that person will be able to see your profile information and your selected documents on the Service. This information may include your name, your child’s name, as well as any information contained in your documents.

With your consent or according to your instructions

You may provide consent or authorization to share your information with third party applications or services in several ways. Please note that these third parties are not governed by KidvoKit or the terms of this Privacy Policy. We recommend you review the privacy policy of any third party application or service before authorizing its access to your KidovKit account information.

We may share information with third-party applications that you authorize. If you connect your KidvoKit account to a third-party application or service (e.g. Gmail), or approve access to your KidvoKit account by a third party, you consent to KidvoKit sharing your information with that third party.
We may share information with third-party Single Sign On tools that you choose. KidvoKit provides you with opportunities to register an account with (and/or sign on to) KidvoKit by using a Single Sign On Authentication Service. If you choose to use the Authentication Service, these third-party services may be able to collect or infer information about you, including information about your use of our Service (i.e, your log-in activity), in accordance with their own privacy policies.

We will share de-identified or aggregate information with others

KidvoKit may share de-identified or aggregated information that does not reasonably identify you as an individual for various purposes. For example, we may share aggregated lists of special education accommodations with other parent users of KidvoKit. If we disclose information to third parties for research or product development purposes, such information will be aggregated and/or de-identified to reasonably avoid identification of specific individuals.

We will share information with employees and service providers

In order to provide our Service, KidvoKit may share information with our employees and trusted vendors, third party service providers or other individuals, such as entities providing billing, customer support, analytics, hosting, marketing and similar services. When we share information with third party service providers or vendors, these third parties are contractually obligated to maintain the security and confidentiality of that information.

We may share or disclose information for leUseOfInfogal or business purposes

We may share information in the context of a change of business, including a merger or acquisition.In the event that KidvoKit, Inc. is involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of our assets, your information may be transferred or disclosed in connection with such business transaction.
Other instances. KidvoKit may share or disclose information if we have a good faith belief that doing so is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) investigate or defend ourselves against any third-party claims or allegations; (d) detect, prevent or otherwise address fraud, security or technical issues; (e) protect the rights, property, or personal safety of KidvoKit, our users, or the public; or (f) as otherwise required or permitted by law.

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You can add a co-parent, educational advocate, psychiatrist or any other service provider to your account

You can choose to add a co-parent to your paper trail account. You may also share your paper trail with your educational advocate, psychologist, lawyer, etc. or any service provider you desire. When your account is connected to another adult, they will be able to see your name, possibly your email address, your child’s name and any documents and metadata stored in that student’s paper trail on the Service.

Your account settings

We want you to have access to your information, so that you can help keep it as accurate as possible. If you register and provide KidvoKit with information, you may update, correct, or delete your account and information at any time by reviewing your profile information and preferences on your account settings page.

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Access, update, and correct your information

You may access, update, and correct your personal information at any time by logging into your account and updating the relevant information on your account settings page.

Delete your account and information

To request deletion of your information at any time, please log into your account and select “delete your account“ through Settings.

Delete your account and information

Security of your personal information

KidvoKit is committed to securing your personal information. Some of the ways in which we protect your personal information include:

We encrypt your personal information when it is stored at rest
We protect your personal information with encryption during transmission over the public Internet
We use reasonable organizational and technical safeguards designed to help protect the privacy and security of your personal information
We use reasonable safeguards to protect our Service and your personal information, but no security measures are perfect.

Links to Third Parties

The Service may link to websites operated by other entities or individuals. If we include links to third parties and you click on that link, you will be leaving KidvoKit and the privacy policy of that third party applies.

For example:

This KidvoKit Privacy Policy does not apply to (and we cannot control the activities of) such other third party websites. You should consult the privacy policies of those third party websites.

Changes to this Privacy Policy

KidovKit may modify or revise this Privacy Policy from time to time. KidvoKit will notify users of any changes to our Privacy Policy by posting the revised Privacy Policy with an updated date of revision on our Service. If we change this Policy in a material manner, we will do our best to notify you of the changes by posting a notice on our website. We recommend that you review the Privacy Policy each time you visit the Service to stay informed of our privacy practices.

Supplemental Terms in Certain Jurisdictions

In some jurisdictions, the Service may be subject to supplemental privacy policies or local laws. For users in those jurisdictions, the applicable supplemental privacy policies and local laws will take precedence over this Privacy Policy to the extent they conflict.

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